Steam Issue

PerfectSanga's picture
Submitted by PerfectSanga on Sat, 08/06/2013 - 10:13

As you all know, I did a full reset of my computer. As I was re-downloading everything it was all working fine, (- the sound issue). But when I finally downloaded Steam and went to log into my account it did the usual “Put the emailed code in for a security measure”, but I never received a code. I don’t know if this is because I may have used a different email but as far as I’m concerned I used my normal Hotmail email to set up my steam account. I’ve been looking on “Steam Help” all morning but nothing is coming up that is of any help to this issue. I was just wondering if anyone knew how to change your steam email without having to validate your account etc. I tried logging onto my steam on the website, but it says my password is invalid. It is like someone has jumped onto my steam, changed the email, and screwed with it. Does anyone have any suggestions or advice?

Thanks – Sanga

Comments

Fuzz's picture

password recovery

Submitted by Fuzz on Sat, 08/06/2013 - 10:35.

Best link I found for it was

https://support.steampowered.com/kb_article.php?ref=4988-DHXV-7272

I’m guessing uve seen it. The important part is at the bottom, if all the steps at the top fail, contact support, they should be able to verify your identity if the account details have in fact actually been changed.

Good luck. I’m out for the day but will be on late late tonight if u need a hand.

Robag's picture

Here is the place to start

Submitted by Robag on Sat, 08/06/2013 - 10:50.

Steam Support Link

ta
Robag

PerfectSanga's picture

I Tried That

Submitted by PerfectSanga on Sat, 08/06/2013 - 11:05.

It didn’t seem to work, I couldn’t find anything that could basically let me “reset my email”. My password is correct, I’ve just found that out, but my email isn’t receiving the confirmation codes.

Robag, I tried that too, again nothing.

Tripsicle98's picture

A hammer tends to sort these issues

Submitted by Tripsicle98 on Sat, 08/06/2013 - 13:48.

…

PerfectSanga's picture

FIXED

Submitted by PerfectSanga on Sat, 08/06/2013 - 15:03.

I got it, Steam just happened to be PMSing… haha

Fuzz's picture

...

Submitted by Fuzz on Sat, 08/06/2013 - 15:42.

Happens about once a month.

Tripsicle98's picture

...

Submitted by Tripsicle98 on Sat, 08/06/2013 - 15:52.

Well this is awkward

PerfectSanga's picture

It took

Submitted by PerfectSanga on Sat, 08/06/2013 - 19:09.

about an hour and a half for the email, so i had to keep it open until the email came through. oh well, haha

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